Whenever and however you need us.

Market research firms choose Critical Mix because they can rely on us to get the job done perfectly. Our team of data collection experts has a passion for making things simple and is personally invested in giving you the ultimate customer service experience.

Always Available

Let us worry about sample sources, project quotas and data integrity so you can spend more time adding value to your client’s study.

Critical Mix believes that you should be able to contact a human being to get a question answered or an issue resolved. That’s why we are available every day, after-hours, and even on the weekends, to take your calls, answer your emails, and ensure that your project is executed flawlessly.

You can reach our customer care team anytime using our convenient 1-800-651-8240 number. Someone is always there for you because we provide staff coverage 24 hours a day, 7 days a week.

Surveying Tools However You Want Them

You get convenient access to a complete range of high-quality data collection tools ranging from sample sources, survey programming and fielding, to report automation and data visualization.

The service or combination of services we provide is entirely up to you. Use our sample with your surveys, your sample with our surveys, do it yourself or let us do it all for you. Whatever your needs, we offer flexible solutions that fit within your project scope and budget.

And no matter the type or size of your research program, you are supported by experienced research practitioners who care deeply about your business, anticipate your needs and always have a “can-do” attitude.

Critical Mix complies with ISO 26362 Standards and emphasizes quality in our operations and panel management. Details can be found in our Quality Policy Statement.

Need help? Call 1-800-651-8240 or send us an email
You can reach us anytime including nights and weekends